Terms & Conditions

THE PENNSYLVANIA LOTTERY'S 
PA iLOTTERY SYSTEM  
PRIVACY POLICY 

The Pennsylvania Lottery is committed to maintaining the privacy of the information about You that is collected and maintained by the Lottery. This Privacy Policy governs the collection, security and access to information about You, through Your use of the PA iLottery System, that may be obtained and maintained by the Lottery, its contractors and suppliers, other agencies of the Commonwealth of Pennsylvania, and federal agencies.  

Definitions 

The following definitions are applicable to the PA iLottery System Privacy Policy: 

"Funding Account" means the financial account, instrument, or access device, approved by the Lottery, connected and associated with Your Lottery Account through which You will deposit funds for the exclusive purpose of Your purchase of Products or Plays. 

"Lottery Account" means an account established and accessed through the PA iLottery System, which may be used to purchase Products and Plays and to participate in Promotions, Second-Chance Drawings and other Lottery events and offerings. 

"PA iLottery System" means the Lottery's online gaming system comprised of and accessed through the PA iLottery website (PAiLottery.com), any Lottery mobile platforms, and mobile-optimized PA iLottery website.  

"Pennsylvania Lottery," "Lottery," or "the Lottery" means the bureau of the Pennsylvania Department of Revenue which is responsible for the administration of the Pennsylvania State Lottery. 

"Play" or "Plays" means an opportunity, for a predetermined price, to participate in an iLottery Game. The term also includes chances or shares. 

"Products" means Plays, shares or chances offered by the Lottery as well as Lottery property that may be exchanged for Plays, shares or chances. The term includes, but is not limited to, instant tickets, terminal-based tickets, raffle games, play-for-fun games, Lottery vouchers, Subscriptions and gift cards authorized for sale under the State Lottery Law. 

"Second-Chance Drawings" means opportunities to win a prize in a drawing conducted by the Lottery by entering non-winning Instant and Fast Play game tickets, as well as winning or non-winning draw game tickets. 

"Services" means the activities, uses or benefits provided by the Lottery to a Lottery Account holder through the PA iLottery System including, but not limited to playing Games, managing the Lottery Account, depositing cash, withdrawing prizes, geolocation, ID verification and customer service. 

"Subscription" or "Subscriptions" means a payment, advance payment or promise of payment for multiple Products over a specified period of time, including payment through the PA iLottery System. 

"Terms and Conditions" means the PA iLottery System Terms and Conditions of Use and Account Agreement as periodically revised by the Lottery. 

"You" and "Your" means the user or owner of a Lottery Account. 

Information Automatically Collected 

In the Lottery's delivery of the PA iLottery System, some of Your information is automatically collected when You visit, use and interact with the Lottery through the PA iLottery System. The information automatically collected may include, but is not limited to, the following: 

• Your email domain name
• Your device IP address
• The geographic location of Your device IP address
• The type of browser and operating system used to access the PA iLottery System
• Your mobile device identifier and hardware
• Your network carrier
• The internet address of the website from which You linked directly to the PA iLottery System
• The pages You visit within PA iLottery System
• The links made to other websites from the PA iLottery System 

This information is collected for statistical analysis using standard third-party software programs to create usage and summary statistics, which may be used by third parties on behalf of the Lottery. The statistics are used for determining what information is of interest to visitors and identifying system performance optimization.  

Information Voluntarily Provided 

The Lottery and/or its contractors or suppliers may also collect certain information that You voluntarily provide when You: 

• Register for or maintain a Lottery Account
• Sign up for newsletters, notifications, or promotional material through the PA iLottery System
• Purchase Lottery Products through the PA iLottery System
• Contact the Lottery or its contractors or suppliers for any reason through the PA iLottery System
• Participate in Lottery-sponsored programs, events, or Services including, but not limited to, Subscriptions, surveys or Promotions
• Connect with the PA iLottery System through social media
• Otherwise submit personal information to the Lottery, its contractors or suppliers through the PA iLottery System

The information You voluntarily provide may include, but is not limited to, Your name, address, phone number, email address, date of birth, social security number, routing number, transaction history, username, password, IP address, and geographical location. 

The information collected, whether or not personally identifiable, may include audio, video and other graphic forms that You send. The Lottery does not sell information collected online. Any information, including personally identifiable information (PII) that You provide will be collected and retained in accordance with existing federal and state laws and Commonwealth policies.

Lottery contractors and suppliers are required to maintain Your information as confidential pursuant to the terms of their respective contracts with the Lottery. 

Use of Information 

The Lottery or its contractors or suppliers will not sell and may use information collected when You use or access the PA iLottery System for the following purposes: processing purchases made through the PA iLottery System; responding to Lottery Account holder questions and comments; managing Lottery Accounts; sending promotional material; enforcing Commonwealth or federal law, regulations and the PA iLottery System Terms and Conditions; verifying Your eligibility for a transaction or Service; to satisfy operational needs; and for statistical analysis. " 

Geolocation Services 

You agree that You must be physically located within the geographic boundaries of the Commonwealth of Pennsylvania in order to purchase iLottery Products. The Lottery and/or its contractors or suppliers collect information about Your location through Your IP address and geolocation technology. Utilizing the PA iLottery System may require You to download the geolocation service used by the Lottery and/or its contractors or suppliers. 

Information relating to your location and/or the location of your mobile device will only be used by the Lottery, its staff, subcontractors and vendors, and will not be sold to third parties or shared with others except as provided in this Privacy Policy, or in the PA iLottery System Terms and Conditions of Use and Account Agreement. The Lottery does, however, reserve the right to disclose this information at any time in accordance with any law, regulation, or request from a court or government agency, to avoid liability, or protect the Lottery's rights or property as described in this Privacy Policy (acceptance of which is a condition for use of the PA iLottery System). A record confirming Your location may be retained for a specific period of time according to the Lottery's retention policy. 

Public Disclosure 

As a general rule, the Lottery will not disclose any personally identifiable information collected from You and about You while You access the PA iLottery System via Your Lottery Account and Funding Account except when You have given the Lottery permission to do so consistent with this Policy and the PA iLottery System Terms and Conditions, or when the information is public information under the Pennsylvania Right-to-Know Law, 65 P.S. § 67.101, et seq., or other applicable laws. Users of the PA iLottery System should be aware that information collected by the Lottery through the PA iLottery System which is not otherwise protected by law or policy may be subject to disclosure, including public disclosure, if such information is a public record. 

Cookies 

You may customize Your browsing experience through the cookie settings of Your web browser to store a randomly generated identifying tag on Your computer. A cookie is a small text file that is saved on Your computer when You visit a website like the PA iLottery System. 

Session cookies allow You to move through many pages of a website quickly and easily without having to authenticate or reprocess each new area You visit. Session cookies are destroyed after successful completion of a transaction, after a few minutes of inactivity, or when the web browser is closed. 

Persistent cookies help the Lottery store, recall, and use certain information about You and Your settings when You visit the PA iLottery System in future sessions. Persistent cookies continue to exist after a few minutes of inactivity, after the web browser is closed, or after a user completes a single session. 

You can refuse the cookie or delete the cookie file from the web browser You use at any time by selecting one of several widely available methods. Cookies created by utilizing the PA iLottery System and stored on Your computer do not contain personally identifiable information and do no compromise Your privacy or security. The information from the use of cookies may be used for marketing purposes. The Lottery uses technology to collect information about player purchasing activity and usage within the PA iLottery System, which allows us to provide You personalized marketing campaigns. You can opt out of marketing messaging through Your account settings at any time.  

External Linking Policy and Disclaimer 

The information posted in the PA iLottery System may include hypertext links to information created and maintained by other public and/or private organizations (external websites). These links are provided for Your information and convenience. When You select a link to a website external to the PA iLottery System, You leave the PA iLottery System and are subject to the privacy and security policies of the external website. 

• The Lottery does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on an external website.
• The Lottery does not endorse the organizations sponsoring external websites and does not endorse the views they express or the products/services they offer./li>
• The Lottery is not responsible for transmissions users receive from external websites./li>
• The Lottery cannot guarantee that external websites comply with accessibility requirements.

Information Disclaimer 

While all attempts are made to provide accurate, current and reliable information, the Lottery recognizes the possibility of human and/or mechanical error. Therefore, You agree and the Lottery, its officers, employees and/or agents expressly disclaim any warranty of the accuracy, reliability or timeliness of any information published by the Lottery and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of such information. Any person who relies upon such information obtained by the PA iLottery System does so at his/her own risk.  

Social Media Policy and Disclaimer 

When You engage with the Lottery over social media, You agree to the following: 

• The Lottery's social media pages are located within platforms that have their own terms of services and use, privacy policies, and other rules to which users are subject to when users visit and use those platforms.
• The Lottery monitors its government social media pages but is not responsible for content generated by users on those platforms. Comments and other content posted on those platforms are subject to public disclosure.
• The Lottery's individual social media pages also contain commenting policy statements and conditions which users must read and understand in their use of these Lottery channels.
• Social media is not considered an official channel for contacting the Commonwealth of Pennsylvania and the Lottery. While the Lottery at times responds to queries and comments on social media, staffing for that purpose is not 24/7 or 365 days a year. The Lottery encourages users to follow instructions on how to officially contact it through the PA iLottery System.
• Users" communications posted on the Lottery's social media pages will not be construed as satisfying requirements for legal notice or service and shall not be construed as an official request for records pursuant to the PA Right-to-Know Law.

Intellectual Property 

The Lottery does not claim ownership of content users submit or make available on the Lottery's social media pages. The Lottery only claims rights in what official Lottery employees or agents write, post or otherwise share. 

If users want to use a logo, video, document or any other intellectual property used on the PA iLottery System, users need to obtain the Lottery's legal permission and/or the legal permission of the Lottery's contractors or suppliers, which may be withheld for any reason.  To obtain the Lottery's legal permission contact the Lottery at 1-800-692-7481. 

Sharing of Information  

The Lottery and its contractors and suppliers will only share personal information collected from the use of the PA iLottery System: 

• If You specifically consented to sharing or disclosing the information;
• If the Lottery or its contractors or suppliers are legally obligated to do so, such as responding to a subpoena, court orders, requests pursuant to the PA Right-to-Know Law, or if the information is requested by law enforcement or other governmental authorities for purposes of enforcing a violation of law; or
• To provide the Lottery's Products, Services or transactions You requested.

Access to Information and Choice 

Information that You enter or provide when creating a Lottery Account through the PA iLottery System will be accessible to You to review and modify by logging into Your Lottery Account. You are free to discontinue Your use of the PA iLottery System at any time. 

Through the PA iLottery System, You may elect to receive communications and promotions from the Lottery, its contractors and suppliers. You can opt out of those communications and promotions at any time by changing Your selected options through the PA iLottery System. 

Please note that it may not always be possible to completely remove or delete all Your information without some residual data remaining in back-up storage. The Lottery may also retain and use Your information as needed to comply with legal obligations, resolve disputes or to enforce agreements and policies. 

Security 

You are responsible for protecting the email address and password to Your Lottery Account. You should not divulge Your email address or password to anyone. 

When contacting the Lottery or its contractors or suppliers through any method of communication (phone call, email, text or SMS message, etc.) You must determine whether that method of communication is adequately secure for Your purposes prior to providing any confidential or personally identifiable information. Any information sent to the Lottery, its contractors or suppliers is sent at Your own risk; the Lottery cannot guarantee that the information You supply will not be intercepted while being transmitted.

Modifications or Revisions to the Privacy Policy 

The Lottery reserves the right to modify or revise this Privacy Policy at any time. Any modifications or revisions that are made to this Privacy Policy are effective upon being posted to the PA iLottery System. You are responsible for reading and understanding the Privacy Policy that is in effect each time You use or access the PA iLottery System. Your use of the PA iLottery System constitutes Your agreement to the posted Privacy Policy. Therefore, You are encouraged to review the Privacy Policy regularly. 

Contact Us 

If You have questions about the Lottery's PA iLottery System Privacy Policy, please contact the Lottery at the address(es) below: 

Email: [email protected]

Mail: 1200 Fulling Mill Road, Middletown, PA 17057.